(Unofficial) Three Network Complaints Website
Welcome to the Unofficial site for Three complaints; a mini guide outlining the
Three Complaints Procedures and general mobile phone complaints.
I hope this helps and please remember it is essential you follow these steps as the Communications Ombudsman Otelo cannot help you until you have completed these steps and allowed 12 weeks for the company to try and resolve your matter.
Everything stated here is in accordance with the 3 Network Code of Practice and Otelo/Ofcom Guidelines
Start By Clicking Here then scroll down to view
When posting comments please be polite as we will not accept any offensive language on this site.
I have received a number of emails of complaint to Three which should have been directed to Three themselves so just as a reminder:
This is the Unofficial Three Complaints site and I do not deal with complaints myself I just assist by providing details on how to complain!
Disclaimer: Please note that we have not affiliation with the Three Mobile network, Hutchison 3G or any of their subsidiaries. This site has not been created to attack the network but to provide a consumer site to assist in resolving issues for Three customers. We welcome any feedback and comments from Three themselves.
